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What file size and duration can I use?

The upload flow currently accepts files up to 3 GiB and presents a 40-minute video limit. Follow the validation message in the app for your source. Long or large files may need trimming or compression.

Can I close the browser during processing?

Yes. Submitted jobs run on the server. Return to the workspace to check progress. Save editor changes before closing the browser; editing is not autosaved.

Does every edit create a new version?

No. Saving updates the edited content for the selected caption track. Generated source content is preserved, but every save is not a separate historical version.

Does editing dubbing text change the audio immediately?

No. Save the text and use Regenerate for the affected segments. Review the new audio before exporting.

Which languages are supported?

Caption translation and voice-cloned dubbing have different language coverage. See Supported Languages.

Do workspaces always have separate credits?

No. Multiple workspaces can share a personal billing account. Dedicated workspace billing uses a separate account. See Workspaces.

Can I connect more than one YouTube channel?

A workspace can have multiple channel connections within the applicable plan limits. Check the current limits in Billing.

What happens when a job fails?

Neolli releases applicable unused reservations, which can take time to appear. See A Job Failed.

How do I get help?

Email neolli-support@jocoding.net with the video or job ID and the exact problem.